Privacy Policy

Effective Date: 10-07-2025
Website: https://mritunjoy.in
Owned and Operated by: Mritunjoy Ayurveda

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from mritunjoy.in (“Website”).

By accessing our Website, you consent to the collection and use of your information as described in this Policy.

1. Information We Collect

We collect the following types of data:

a. Personal Information:

When you register, place an order, or contact us, we may collect:

Full name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party payment gateways)

b. Technical & Usage Data:

When you use our site, we automatically collect:

IP address
Browser type and version
Device type and operating system
Pages visited and time spent
Cookies and other tracking technologies

2. How We Use Your Information

We use your data to:

Process and deliver your orders
Send order confirmations and updates
Provide customer support
Improve website functionality and user experience
Send marketing or promotional content (with your consent)
Comply with legal obligations

3. Legal Basis for Processing (if applicable under GDPR)

We process your personal data under one or more of the following bases:

Your consent
Performance of a contract
Legal compliance
Legitimate business interests (such as fraud prevention, product improvement)

4. Data Sharing and Disclosure

We do not sell or rent your personal data.

We may share your data with:

Payment gateways for secure transaction processing
Shipping and logistics providers for order delivery
IT service providers for website hosting and analytics
Government or legal authorities if required by law

All third parties are bound by confidentiality and data protection obligations.

5. Cookies and Tracking Technologies

We use cookies to:

Remember your preferences
Analyze website traffic
Provide personalized content

You can manage cookie settings through your browser. Some features may not function properly if cookies are disabled.

6. Data Retention

We retain your personal data as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal, tax, or regulatory obligations
Resolve disputes and enforce our agreements

Once no longer needed, your data will be securely deleted or anonymized.

7. Data Security

We use appropriate technical and organizational measures to protect your data, including:

SSL encryption
Secure servers
Limited access to personal information
Regular software updates and monitoring

However, no method of transmission over the internet is 100% secure.

8. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion (subject to legal limits)
Withdraw consent at any time
Object to or restrict processing
Lodge a complaint with a data protection authority (if applicable)

To exercise your rights, email us at: support@mritunjoy.in

9. Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect data from minors. If you believe a child has provided us personal information, please contact us immediately.

10. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing your data.

11. Changes to This Policy

We reserve the right to update this Privacy Policy. Changes will be posted on this page with the updated date. Continued use of the Website constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

Mritunjoy Ayurveda
Email: support@mritunjoy.in
Phone: 6000141157
Address: Poruwa Chariali, Tezpur, Assam